We’ll go over why you should stop using it below, but first: What is a noreply email address?Ī noreply email address is an email address that can’t receive email responses. Using a noreply email address doesn’t just frustrate your customers, there is more harm it can do. They send their message from a noreply email address, but when the reader is interested and wants to reply, they can’t. It’s annoying, and yet businesses do this every day. It’s like inviting someone over but not giving them your address. It’s like telling someone you just baked a pie but not offering them a slice.
Using a noreply email address is like inviting someone into your restaurant but then not taking their order.